Privacy Policy.
Transparency. Trust.
At UVBricks, we are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information.
This Privacy Policy explains how UVBricks Private Limited ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you use our website, services, or interact with us through any channel, including WhatsApp.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect information you provide directly to us when you request a quote, place an order, contact us, or communicate via WhatsApp. This includes:
• Personal Information: Name, phone number, email address, and delivery address
• Order Information: Brick type, quantity, site location, and delivery requirements
• Communication Records: Messages, calls, and correspondence with our team
• Technical Information: IP address, browser type, device information, and website usage data
How We Use Your Information
We use the information we collect to:
• Process and fulfill your quotes and orders
• Coordinate delivery logistics to your construction site
• Communicate with you regarding your enquiries, orders, and deliveries
• Improve our services, website experience, and customer support
• Send you important updates about your orders and our services
• Analyze usage patterns to enhance our platform and offerings
Data Sharing & Third Parties
We do not sell your personal data to third parties. We may share your information only in the following circumstances:
• Service Providers: With trusted partners who assist in delivery logistics, payment processing, and operational support
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)
• With Your Consent: When you explicitly authorize us to share your information
Data Security
We implement industry-standard security measures to protect your information:
• Encryption: All sensitive data is encrypted during transmission and storage
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: We conduct security assessments and updates regularly
• Secure Infrastructure: Our systems are protected with firewalls and monitoring tools
While we strive to protect your data, no method of transmission over the internet is 100% secure.
Your Rights & Choices
You have the following rights regarding your personal information:
• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a structured, machine-readable format
To exercise these rights, please contact us using the information provided below.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings, though this may affect website functionality.
Data Retention
We retain your personal information only for as long as necessary to:
• Fulfill the purposes outlined in this policy
• Comply with legal obligations and resolve disputes
• Enforce our agreements and protect our rights
Typically, we retain order and communication records for up to 7 years as required by business and legal standards.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.